Effective date: January 1, 2026
1. Who we are
Quickora Atelier provides premium training for laminate flooring installation. We commit to responsible handling of personal data across our services.
2. Information we collect
- Account data: name, email, hashed password (if you create an account).
- Transactional data: purchased courses, invoices, and coupon usage.
- Support interactions: messages you send through contact forms.
- Technical data: IP address, device type, and analytics events (aggregated).
- Cookies: preferences (theme), session identifiers, and consent records.
3. How we use data
- Deliver course content, assessments, and certificates.
- Process payments and provide receipts.
- Respond to support requests and improve course quality.
- Prevent fraud and maintain service security.
- Comply with legal obligations and enforce Terms.
4. Legal bases
We rely on contract performance, legitimate interests (e.g., product improvement), legal obligations, and consent where required.
5. Sharing
We do not sell personal data. We share limited data with trusted processors (payment providers, hosting, analytics) bound by confidentiality and data processing agreements.
6. International transfers
Where data crosses borders, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.
7. Retention
We retain data as long as necessary to provide services and meet legal requirements. You may request deletion of your account data where applicable.
8. Your rights
- Access, correct, or delete your personal data.
- Object to or restrict processing in certain cases.
- Data portability for information you provided.
- Withdraw consent at any time, where processing is based on consent.
9. Cookies
We use essential cookies for authentication and preferences, and optional analytics cookies. You can update your preferences anytime via the footer controls.
10. Security
We implement controls such as encryption in transit, access restrictions, and periodic security reviews. No method is 100% secure; we strive for continuous improvement.
11. Children
Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children.
12. Contact
For privacy questions, email [email protected] or call +1 (332) 555-0146.
13. Changes
We may update this policy to reflect changes in law or our services. We will post updates with a new effective date.